Terms and Conditions for Vista Reviews Last Updated: 2025

Welcome to Vista Reviews (“Vista Reviews,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our services, including but not limited to our website, related tools, and applications (collectively, the “Services”). By accessing or using the Services, you (“User,” “Client,” or “you”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services.

1. Acceptance of Terms

1.1

Binding Agreement

By using our Services, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy, which is incorporated by reference. You also agree to comply with all applicable laws, rules, and regulations in your jurisdiction.

1.2

Eligibility

You represent and warrant that you are at least 18 years of age and have the legal authority to enter into these Terms. If you are using the Services on behalf of a business or other entity, you represent and warrant that you are authorized to bind that entity to these Terms.

2. Description of Services

2.1

Review Acquisition and Management

Vista Reviews specializes in helping clients gather reviews for their business listings, such as on Google Maps or any other platforms they require. Our Services may include:

Advising on strategies to solicit reviews from customers.Providing tools to manage or display reviews.Offering consulting or support related to online reputation management.

2.2

No Guarantees

We do not guarantee any specific outcome or result from using our Services. The quantity, quality, or favorability of reviews ultimately depends on factors outside our control, including but not limited to your own customers’ actions, third-party platform policies, and external market conditions.

3. User Responsibilities

3.1

Accurate Information

You agree to provide accurate, complete, and current information about yourself and/or your business. You are solely responsible for maintaining the confidentiality and accuracy of any account or billing information.

3.2

Compliance with Laws and Platform Terms

You are responsible for:

Complying with all local, state, national, and international laws and regulations that apply to your use of the Services.Abiding by any relevant third-party platform rules (e.g., Google’s Terms of Service) when obtaining or managing reviews.

3.3

Content of Reviews

You acknowledge that you are solely responsible for any reviews or user-generated content you solicit or collect through our Services. Vista Reviews does not endorse, verify, or control user-generated content and disclaims any liability arising from such content.

3.4

Consent for Data Transfer

By using the Services, you agree and consent to the transfer, storage, and processing of your data by Vista Reviews or its service providers, which may be located in different jurisdictions. You acknowledge that you are responsible for ensuring compliance with any local laws regarding data privacy.

4. Payments and Billing

4.1

Fees

Certain Services may require payment of fees, the details of which will be communicated to you when you sign up. You agree to pay all fees or charges incurred in connection with your account at the rates in effect when the charges were incurred.

4.2

Payment Processing

We may use third-party payment processors to handle billing. By providing payment information, you agree to the third-party processor’s terms and conditions. We reserve the right to change our payment processor at any time.

4.3

Refund Policy

All payments made to Vista Reviews are non-refundable, unless explicitly stated otherwise in a separate written agreement. We do not provide refunds for unused portions of Services, except where required by law.

5. Intellectual Property Rights

5.1

Ownership

All materials provided through the Services, including but not limited to text, graphics, logos, designs, and software (“Materials”), are owned or licensed by Vista Reviews. You may not copy, modify, reproduce, republish, or distribute these Materials without our prior written consent.

5.2

Limited License

Vista Reviews grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes, strictly in accordance with these Terms.

5.3

Trademarks

All trademarks, service marks, and logos displayed on the Services are the property of Vista Reviews or their respective owners. You may not use these marks without our prior written permission.

6. Disclaimer of Warranties

6.1

Services “As Is”

You expressly understand and agree that your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

6.2

No Warranty

We do not warrant that:

The Services will be uninterrupted, timely, secure, or error-free.The results obtained from the use of the Services will be accurate or reliable.Any errors or defects in the Services will be corrected.

7. Limitation of Liability

7.1

No Liability

To the fullest extent permitted by law, in no event shall Vista Reviews, its affiliates, employees, agents, or partners be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Services.

7.2

Maximum Liability

Notwithstanding anything to the contrary in these Terms, our maximum cumulative liability to you for any losses or damages arising from or related to these Terms or your use of the Services shall not exceed the amount you have paid to Vista Reviews, if any, in the twelve (12) months prior to the event giving rise to the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless Vista Reviews, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) arising out of or in any way connected with:

Your access to or use of the Services.Your violation of these Terms or any applicable laws.Your violation of any third-party right, including intellectual property rights or privacy rights.Any content you provide or solicit through our Services.

9. Termination

9.1

Termination by You

You may terminate your use of the Services at any time by ceasing all access and use. If applicable, you remain responsible for any charges incurred before the effective date of termination.

9.2

Termination by Us

We reserve the right to suspend or terminate your access to the Services at any time, for any reason, including but not limited to your breach of these Terms, non-payment of fees, or if we discontinue the Services.

9.3

Effect of Termination

Upon termination, all rights granted to you under these Terms will immediately cease. Any provisions of these Terms that, by their nature, should survive termination (e.g., indemnification, limitation of liability) shall remain in effect.

10. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If we make material changes, we will provide notice through the Services or by other reasonable means. Your continued use of the Services following any changes to these Terms constitutes acceptance of those changes.

11. Governing Law and Dispute Resolution

11.1

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Vista Reviews is registered, without regard to conflict of law principles.

11.2

Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall first be attempted to be resolved through good-faith negotiations. If the dispute is not resolved amicably, it shall be resolved by arbitration, mediation, or in a court of competent jurisdiction in the governing law’s applicable venue, as determined by Vista Reviews in its sole discretion.

12. Miscellaneous

12.1

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Vista Reviews and supersede all prior agreements, proposals, or representations regarding the Services.

12.2

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

12.3

No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

12.4

Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms freely.

13. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Vista Reviews

Email: [email protected]

Phone number: (213) 460-5595

Headquarters / Address: Irvine Los Angeles CA

By using Vista Reviews’ Services, you confirm that you have read and agree to these Terms and Conditions. You further acknowledge that you assume all responsibility for any data or reviews you request or submit and that Vista Reviews disclaims all liability related to your use of the Services.