Last Updated: 2025-04-25
Welcome to Vista Reviews (“Vista Reviews,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our services, including but not limited to our website, related tools, and applications (collectively, the “Services”). By accessing or using the Services, you (“User,” “Client,” or “you”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services.
1. Acceptance of Terms
1.1 Binding Agreement
By using our Services, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy (https://vistamedia.agency/privacy-policy), which is incorporated by reference. You also
agree to comply with all applicable laws, rules, and regulations in your jurisdiction.
1.2 Eligibility
You represent and warrant that you are at least 18 years of age and have the legal authority to enter into these Terms. If you are using the Services on behalf of a business or other entity, you represent and warrant that you are authorized to bind that entity to these Terms.
2. Description of Services
2.1 Review Acquisition and Management
Vista Reviews specializes in helping clients gather reviews for their business listings, such as on Google Maps or any other platforms they require. Our Services may include:
* Advising on strategies to solicit reviews from customers.
* Providing tools to manage or display reviews.
* Offering consulting or support related to online reputation management.
2.2 No Guarantees
We do not guarantee any specific outcome or result from using our Services. The quantity, quality, or favorability of reviews ultimately depends on factors outside our control, including but not limited to your own customers’ actions, third-party platform policies, and external market conditions.
3. User Responsibilities
3.1 Accurate Information
You agree to provide accurate, complete, and current information about yourself and/or your business. You are solely responsible for maintaining the confidentiality and accuracy of any account or billing information.
3.2 Compliance with Laws and Platform Terms
You are responsible for:
* Complying with all local, state, national, and international laws and regulations that apply to your use of the Services.
* Abiding by any relevant third-party platform rules (e.g., Google’s Terms of Service) when obtaining or managing reviews.
3.3 Content of Reviews
You acknowledge that you are solely responsible for any reviews or user-generated content you solicit or collect through our Services. Vista Reviews does not endorse, verify, or control user-generated content and disclaims any liability arising from such content.
3.4 Consent for Data Transfer
By using the Services, you agree and consent to the transfer, storage, and processing of your data by Vista Reviews or its service providers, which may be located in different jurisdictions. You acknowledge that you are responsible for ensuring compliance with any
local laws regarding data privacy.
4. User Accounts
As a user of this website or our Services, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.
5. Payments and Billing
5.1 Fees
Certain Services may require payment of fees, the details of which will be communicated to you when you sign up. You agree to pay all fees or charges incurred in connection with your account at the rates in effect when the charges were incurred.
5.2 Payment Processing
We may use third-party payment processors to handle billing. By providing payment information, you agree to the third-party processor’s terms and conditions. We reserve the right to change our payment processor at any time.
5.3 Refund Policy
All payments made to Vista Reviews are non-refundable, unless explicitly stated otherwise in a separate written agreement. We do not provide refunds for unused portions of Services, except where required by law.
6. Intellectual Property
You agree that all materials, products, and services provided on this website or through our Services are the property of Vista Reviews (owned by JABARI HOLDINGS LLC), its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights,
trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute Vista
Reviews’ intellectual property in any way, including electronic, digital, or new trademark registrations. You grant Vista Reviews a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish in connection
with the Services. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.
7. SMS Disclosure
Please note that, subject to end-user opt-in, Vista Reviews will periodically send SMS messages for purposes including notifications, marketing, and two-factor authentication (2FA). Message frequency may vary. Message and data rates may apply. Text HELP for more assistance. Text STOP to opt out. For more information on how we handle your data, please review our Privacy Policy: [
https://vistamedia.agency/privacy-policy]. Carriers are not liable for delayed or undelivered messages.
8. Disclaimer of Warranties
8.1 Services “As Is”
You expressly understand and agree that your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
8.2 No Warranty
We do not warrant that:
* The Services will be uninterrupted, timely, secure, or error-free.
* The results obtained from the use of the Services will be accurate or reliable.
* Any errors or defects in the Services will be corrected.
9. Limitation on Liability
Vista Reviews is not liable for any damages that may occur to you as a result of your misuse of our website or Services. To the fullest extent permitted by law, in no event shall Vista Reviews, its affiliates, employees, agents, or partners be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Services. Notwithstanding anything to the contrary in these Terms, our maximum cumulative liability to you for any losses or damages arising from or related to these Terms or your use of the Services shall not exceed the amount you have paid to Vista Reviews, if any, in the twelve (12) months prior to the event giving rise to the claim.
10. Indemnification
You agree to indemnify Vista Reviews and its affiliates and hold Vista Reviews harmless against legal claims and demands that may arise from your use or misuse of our Services, your violation of these Terms or any applicable laws, your violation of any third-party right (including intellectual property or privacy rights), or any content you provide or solicit through our Services. We reserve the right to select our own legal counsel.
11. Termination
11.1 Termination by You
You may terminate your use of the Services at any time by ceasing all access and use. If applicable, you remain responsible for any charges incurred before the effective date of termination.
11.2 Termination by Us
We reserve the right to suspend or terminate your access to the Services at any time, for any reason, including but not limited to your breach of these Terms, non-payment of fees, or if we discontinue the Services.
11.3 Effect of Termination
Upon termination, all rights granted to you under these Terms will immediately cease. Any provisions of these Terms that, by their nature, should survive termination (e.g., indemnification, limitation of liability, intellectual property, applicable law, disputes) shall remain in effect.
12. Applicable Law and Disputes
12.1 Applicable Law
By using the Services, you agree that the laws of the State of California, without regard to principles of conflict laws, will govern these Terms and Conditions, or any dispute of any sort that might come between Vista Reviews and you, or its business partners and associates.
12.2 Disputes
Any dispute related in any way to your use of the Services or to products/services you purchase from us shall be arbitrated by state or federal court in California, and you consent to exclusive jurisdiction and venue of such courts. Before initiating formal proceedings, the parties agree to attempt to resolve the dispute through good-faith negotiations.
13. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. If we make material changes, we will provide notice through the Services, via electronic mail, or by other reasonable means. Your continued use of the Services following any changes to these Terms constitutes acceptance of those changes. This Agreement is an understanding between Vista Reviews and the user, and this supersedes and replaces all prior agreements regarding the use of the Services.
14. Miscellaneous
14.1 Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Vista Reviews and supersede all prior agreements, proposals, or representations regarding the Services.
14.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
14.3 No Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
14.4 Assignment
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms freely.
15. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Vista Reviews
Email: [email protected]
Phone number: (213) 460-5595
Headquarters / Address: Irvine Los Angeles CA
By using Vista Reviews’ Services, you confirm that you have read and agree to these Terms and Conditions. You further acknowledge that you assume all responsibility for any data or reviews you request or submit and that Vista Reviews disclaims all liability related to your use of the Services.
© Copyright 2025. Vista Media. All Rights Reserved.
Irvine CA,USA